“Low staff motivation”, “skills shortage”, “seasonal workers” or “poor service quality” are keywords that drive hotel managers to despair. Employees that are unfriendly, not motivated, do not deliver the expected service quality or quit their job as soon as possible … Continue reading →
After completing the first phase of this project, the need for trainings in the Tunisian hotel industry was identified. Together with Thomas Cook, COMPASS is currently working on a corresponding training concept considering the results from the previous workshops.
The Hambach Castle is THE symbol for the democratic movement in Germany in the 19th century. In 1832, about 30.000 citizens and revolutionaries from different European countries met here to prevail their democratic beliefs and thoughts towards the authorities. Today … Continue reading →
Futouris e.V. and Thomas Cook Touristik GmbH launched a comprehensive project to improve quality standards and raise awareness on sustainable development in the Tunisian hotel industry. For this, COMPASS was awarded the contract as consultant and training partner.