July 19, 2018
by Karsten Palme
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Desperate hotel managers – it’s all about leadership!

“Low staff motivation”, “skills shortage”, “seasonal workers” or “poor service quality” are keywords that drive hotel managers to despair. Employees that are unfriendly, not motivated, do not deliver the expected service quality or quit their job as soon as possible … Continue reading

December 22, 2016
by Stefan Staub
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Where does the journey of and with Airbnb lead?

In mid-November Brian Chesky, CEO of Airbnb, presented news of the probably most famous sharing economy platform. Customers are now able to experience very “personal“ and “magic“ journeys that are offered on the Airbnb platform. The so called “trips“ combine … Continue reading

June 7, 2016
by Martina Leicher
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COMPASS in the German Bundestag

The Tourism Committee of the German Bundestag (Geman Federal Parliament) deals with “Regional Building Culture and Tourism”. On the 11th of May, the research team of COMPASS and HJP Planer was invited to Berlin in order to present the research … Continue reading

October 26, 2015
by Karsten Palme
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Success factors of touristic projects in the LEADER program

With the beginning of the LEADER-funding period 2014-2020 high funds are available for many rural regions in Europe.  LEADER is one of the few financial instruments of the EU which provides explicit financial support for tourism. Many innovative, sustainable and … Continue reading

February 23, 2015
by Karsten Palme
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Tourism Promotion in Kenya

The tourism sector in Kenya has an outstanding importance for the countries’ economy. It is the most important sector for foreign exchange earnings, creates thousands of jobs and was supposed to be a stable and successful part of the economy. … Continue reading